Privacy Policy
Bal-Vridha Seva Foundation (hereafter referred to as “we,” “our,” or “us”) is committed to protecting the privacy of all individuals who interact with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you donate to our organization through our website or Razorpay Payment Gateway.
1. Information We Collect
When you make a donation, we may collect the following information:
- Personal Information: Name, email address, contact number, and postal address.
- Payment Information: Credit/debit card details, UPI ID, and other payment-related details (processed securely through Razorpay).
- Other Information: Any additional details you choose to provide, such as feedback or communication preferences.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process your donations and provide receipts.
- To send updates about our programs and initiatives.
- To comply with legal and regulatory requirements.
- To respond to your queries or concerns.
3. Payment Processing
All payments are securely processed through Razorpay, a third-party payment gateway that complies with industry-standard security practices. Razorpay ensures the confidentiality and security of your payment information. We do not store or have access to your card details or sensitive financial information.
Please visit Razorpay’s privacy policy.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to any third party. However, we may share your information:
- With Razorpay to process your payment.
- To comply with legal obligations, court orders, or government requests.
- With authorized third parties for operational purposes (e.g., IT service providers), who are bound by confidentiality agreements.
5. Data Security
We implement robust security measures to protect your data against unauthorized access, alteration, or disclosure. This includes:
- Secure Sockets Layer (SSL) technology for data encryption.
- Restricted access to sensitive information.
6. Your Rights
As a donor, you have the right to:
- Access your personal information.
- Request corrections to any inaccuracies in your information.
- Opt-out of receiving communications from us.
- Request deletion of your data, subject to legal or regulatory obligations.
To exercise your rights, please contact us at contact@balvridhseva.org
7. Cookies
Our website may use cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to us:
Bal-Vridha Seva Foundation
Address: BAL – VRIDHA SEVA FOUNDATION 1028, F/F, PATEL GALI, GANDHI NAGAR NEAR SHIV MANDIR DELHI, EAST DELHI-110031
Email: contact@balvridhseva.org
Phone: +91 83760 00389
Thank you for trusting us with your contributions and helping us make a difference.